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They weren’t saying no. But they weren’t saying yes either.

  • Writer: Stu
    Stu
  • Jul 23, 2025
  • 1 min read

Silence. Slippage… Frustration 😣 


What do you do when your client or stakeholder ignores you? 


It doesn’t matter how senior or junior you are… this is a real problem. 


One we rarely prepare our teams to navigate. 


The instinct is to push harder. To follow up. Chase. Remind. But the more pressure we apply, the less ownership they can take. 


Here’s how we change things up: Don’t push the same message. Work with the picture in their head. 


Help them discover for themselves: 


⏵ A picture that moves them. 

⏵ Stakes they hadn’t noticed. 

⏵ A truth they’ve been avoiding. 


Step into the place of service - in their world - and help them make a solid decision. 


👇 The carousel shows how one client made this shift.


Contact

PO Box 83 035

Wellington

New Zealand

​​

Tel: +64 21 224 7282​

stu@stuvanrij.com

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